In this part of our site you can read about our digital product delivery system. The information on this web page will walk you through the easy process of ordering and receiving a digital product from our website. All of our digital products, such as our icons, are delivered by email. Once your order is complete you'll be sent an email containing a download link. To access your purchase you simply click on the download link and then a zipped file packet will be transferred into your possession. It's important to note that each product download link is only active for up to 72 hours, at which time it will expire. Please contact our staff if you would like a new download link.
If you're interested in learning more about product returns then you'll want to carefully read through our return policy web page. We only accept returns on products that have been damaged upon arrival or in cases where the incorrect item has been delivered. With regard to damage, this usually refers to product files that have a data corruption issue that prevents them from being accessed. In cases where a file is corrupt we will always replace it with a fully accessible and properly working file. If you have issues with your product file then please contact our staff to discuss having it replaced. We do require proof of purchase for dated replacement file requests.
CUSTOMER SERVICE
PAGE 1
PAGE 1
Topics 1 - 6
Topics 1 - 6
Our website uses PayPal's 100% secure payment gateway system. For those of you unfamiliar with PayPal, they are currently the largest and most trusted online payment processor in the world. We accept payments from all major credit cards, including MasterCard, Visa, American Express and Discover. If you have an account with PayPal then you can also make a purchase through our website using your existing account balance. Having an account with PayPal is optional, as you don't need to have an account to make a purchase using a standard credit card or debit card. Foreign currency payments are also accepted, as they're auto-exchanged by PayPal into US dollars.
The privacy and security of your information is extremely important to us. In this part of our site we go into depth about our privacy policies and how they might affect you. In addition to discussing our general approach to your privacy, we also explore important privacy policy sub topics related to data collection, information storage, payment processing, browser cookies, third party links and information updates. We encourage all of our visitors to take the time to read through the information presented on this web page, as it may affect your decision to use our website and any of its services and features. If you have any questions you many contact our staff.
In this part of our website we explain the terms and conditions of use agreement that governs our products, services and information. Contained in the statement are sections related to intellectual property rights, revisions and errata, user licenses, third party links, governing law and jurisdiction, limitation of liability and copyright complaints. The statement also contains a brief section dedicated to user consent. Please note that our terms and conditions of use agreement is subject to change without any prior notification. We recommend that you read through the information on this page as it may affect your decision to use our site and its services and features.
In this section of our site we explain our non-exclusive product licensing. For those of you unfamiliar with non-exclusive graphics and icons, they're products that feature a shared user license. These non-exclusive products are a permanent fixture within our catalog and they are sold more than one time. A non-exclusive product license is issued for each non-exclusive product purchased. These licenses are valid for the life of the purchaser, however, they're non-transferable. It should also be noted that our icons are royalty free, which means that you only have to purchase one non-exclusive license. Once you've purchased the license you don't ever have to pay again.
Copyright © 2009-2016 IconRepublic.com
>>
>>
